Privacy policy
Calmare Cosmetics B.V. Calmare Cosmetics B.V., with its registered office at Middelerf 14-B, 3851 SP ERMELO, The Netherlands, is responsible for the processing of personal data as set out in this privacy statement.
Contact details:
Calmare Cosmetics B.V.
Middelerf 14-B
3851 SP ERMELO
The Netherlands +31341560962
Personal data we process
Calmare Cosmetics B.V. processes your personal data because you use our services and/or because you provide this data to us yourself.
Below is an overview of the personal data we process:
– First name and surname
– Address details
– Telephone number
– Email address
– Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@calmare.nl, and we will delete this information.
For what purpose and on what legal basis we process personal data
Calmare Cosmetics B.V. processes your personal data for the following purposes:
– To process your payment
– To send our newsletter and/or promotional leaflets
– To be able to telephone or email you if this is necessary to provide our services
– To inform you about changes to our services and products
– To offer you the option of creating an account
– To deliver goods and services to you
Automated decision-making
Calmare Cosmetics B.V. does not make decisions based on automated processing on matters that may have (significant) consequences for individuals. This refers to decisions taken by computer programmes or systems without human intervention (for example, by an employee of Calmare Cosmetics B.V.).
How long we retain personal data
Calmare Cosmetics B.V. does not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. Calmare Cosmetics B.V. retains all (personal) data normally stored for active customers for up to 5 years. Data from contact forms is retained for up to 6 months.
Sharing personal data with third parties
Calmare Cosmetics B.V. only discloses personal data to third parties where this is necessary for the performance of our agreement with you or to comply with a legal obligation.
Cookies, or similar technologies, that we use
Calmare Cosmetics B.V. uses only analytical, tracking and functional cookies. The cookies we use are essential for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also enable us to optimise our website. You can opt out of cookies by configuring your web browser so that it no longer stores cookies. You can also delete any information previously stored via your browser settings.
Viewing, amending or deleting data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings in your account. Furthermore, you have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation specified by you.
If you wish to exercise your right to object and/or your right to data portability, or if you have any other questions or comments regarding data processing, please send a detailed request to info@calmare.nl.
To ensure that the request for access has been made by you, we ask you to include a copy of your identity document with your request. Please black out your passport photograph, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) on this copy. This is to protect your privacy. Calmare Cosmetics B.V. will respond to your request as soon as possible, but in any event within four weeks.
Calmare Cosmetics B.V. would also like to point out that you have the option to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Calmare Cosmetics B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service team or email us at info@calmare.nl
